Sometimes life hits you hard, and you don't know how to cope. You don't feel like yourself and everyone keeps asking you what's wrong. You feel anxious and depressed and just want everything to feel normal again.
I understand that these feelings are overwhelming, and you are not alone. Whether you are coping by isolating, drinking, overeating, being passive aggressive, yelling; I would like to help you develop new ways to navigate your emotions, learn ways to cope and communicate in positive ways. My role is to help you find your passions, learn how to overcome challenges and discover who you are.
I have over 12 years of experience supporting children, teens and adults in navigating through life transitions.
My name is Averi Gleason
Hi there! I am the Office and Billing Adminstrator for Coping Forward Counseling Services. I have a foundational career in customer service, administration, patient onboarding, data management, insurance verification, and coordination of care. My priorities are to provide fast and friendly customer service to all our clients as well as networking with the community and other local healthcare providers in the field, to align ourselves to be able to meet the great need for services in our community.
I enjoy interacting with clients and their families and serving as the kind and helpful voice that will answer the call of someone in need or crisis. I truly enjoy leaving work each day knowing that what I contributes truly impacts the lives of our patients while on their road to healing.
I began my career as an intern for an adolescent girl’s, residential program for addiction and recovery. I then served as an intern for Make-A-Wish before later being hired to serve as the Medical Intake Coordinator. I have spent the last 10 years working in mental health as an office/billing manager overseeing client onboarding, billing, and navigation of benefits as well as overall business growth. I have a passion for serving others and assisting them in their journey to complete health and I am so excited to be a part of such a wonderful team here at Coping Forward Counseling Services, where the patient truly always comes first.
I am married with four children and two dogs (along with quite a few other farm animals). In my free time, I enjoy hiking with my family and doing animal rescue work. Please feel free to reach out to myself or Carrie anytime for help with getting started!